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C4Real

Complex portfolio in view with a virtual showroom

Client Lighthouse Instruments Services
Innovative way to highlight assets

Lighthouse Instruments is a leading global supplier of optical, non-destructive headspace analysis systems in the pharmaceutical industry. They often meet their customers at conferences and trade shows. In addition, they were looking for an innovative way to communicate, online and digitally, with customers and get assets under attention. C4Real developed for and together with Lighthouse Instruments a virtual showroom. This online interactive lab environment, built on the C4Real Virtual Showroom Platform, offers customers a unique opportunity to explore all of the company's solutions.

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Hoe breng je complexe toepassingen duidelijk in beeld?

De oplossing: een virtuele showroom

De virtuele showroom van Lighthouse Instruments is een online platform waarin producten en diensten op interactieve wijze getoond worden aan (potentiële) klanten. Via het interactieve laboratorium kunnen klanten eenvoudig navigeren door alle oplossingen, producten en dienstverlening die Lighthouse te bieden heeft. Om de complexe toepassing van de technieken goed duidelijk te maken, is gebruik gemaakt van 3D en 2D animaties die binnen de showroom extra uitleg geven. Zo geeft deze online omgeving een heel compleet beeld en is dit een mooie aanvulling op  de website, beursstands en wetenschappelijke webinars en seminars. Zo gebruikt de salesafdeling de virtual showroom op tables om klanten door de oplossingen te praten en wordt het virtuele lab op beurzen op touchscreens getoond. Door het beeldmateriaal ook via andere kanalen in te zetten, vormt de content vanuit de virtuele showroom een compleet en herkenbaar beeld van Lighthouse Instruments.

Lighthouse Instruments' virtual showroom in pictures

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Suzanne Kuiper

Application Manager, LIGHTHOUSE Instruments

"We got a very nice result. I think the 3D animations are fantastic, there is an image in there that I always wanted and that we also use at trade shows. Also sales has direct access to the individual videos."

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Structured work thanks to framework

The process

Putting together a virtual showroom or digital lab requires intensive collaboration. "The whole thing gets very extensive pretty quickly, but thanks to filling out the framework together we were able to work in a very structured way," indicates Suzanne Kuiper, application manager at Lighthouse Instruments. To represent such a broad portfolio, C4Real has developed a platform to give space to all the solutions and products of a company. After explaining the complex techniques, applications of these and the products Lighthouse has to offer, a framework was created and then filled together. "At C4Real, they also understood the technical part very well and they were able to convert this into visual language. I haven't seen that before."

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Full integration into your own website

online laboratory

The virtual showroom has been implemented in the website and is now being further communicated to the world through a marketing campaign. Instead of customers having to physically travel to a trade show or conference, they can access the virtual showroom from the comfort of their own home. In doing so, Lighthouse Industries directly opens the door to a much larger audience, as people from all over the world can visit the showroom this way. This also provides the opportunity to monitor visitors, through the integration of the virtual showroom into the website, visitors can be closely monitored. The virtual lab is therefore central to Lighthouse Instruments' campaigns. Every quarter, the data from the showroom is reviewed and analyzed together, so that objectives can be monitored and adjusted, or any wishes for expansion become clear.

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The added value of a virtual showroom

The final result

The virtual lab allows Lighthouse Industries to cost-effectively reach a global audience while providing an engaging and interactive experience. With the benefits of 24/7 availability, 3D presentations and data analysis from the platform, Lighthouse Industries is working to become even stronger in the market. Moreover, the materials developed by C4Real are multi-purpose and relevant to multiple departments within the company. The virtual showroom is therefore a great addition for the marketing and sales departments of Lighthouse Indrustries, directly generating more traffic to the website, increasing leads.

Lighthouse Instruments' virtual showroom in pictures

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